As a DebtOps administrator, set the maximum a partner may charge their merchants, the DebtOps–partner revenue split, and a merchant's fee schedule directly.

Set partner ceilings and merchant fees (admin)#

As a DebtOps administrator you control two things in the fee system: the guardrails a partner must stay within when they charge their own merchants, and — when you need to — a merchant's fee schedule directly.

Before you start#

• You need a super-admin account.
• Know the difference between the two screens:
  • Partner Economics — the ceiling (the most a partner may charge) and the revshare split (how DebtOps and the partner divide shared fees).
  • Merchant Fees — the actual fee schedule charged to one merchant (success-fee bands, caps, establishment, monthly).
• Your changes are never clamped — you are the authority. Every change is recorded in the audit log.

Set a partner's ceiling and revenue split#

1. Go to Partners and open the partner.
2. Open the Economics tab.
3. Under Charge ceiling, set the maximums this partner may apply to their merchants:
   • Max success rate — the highest band percentage they can set.
   • Max invoice cap / Max account cap — the highest success-fee caps.
   • Max establishment fee / Max monthly fee.
   • Leave any field blank for "no limit".
4. Under Revshare split, decide how shared fees divide:
   • Turn on Explicit split and set the Partner share — the badge shows what DebtOps keeps (it always adds up to 100%).
   • Leave it off to use the legacy wholesale-spread arrangement.
5. Click Save economics. You'll see a confirmation.

When a partner later tries to charge above any of these ceilings, their save is rejected with a message telling them exactly which value was too high — nothing is silently lowered.

Set a merchant's fee schedule directly#

1. Go to Customers and open the merchant.
2. Open the Fees tab.
3. Edit the schedule:
   • Success-fee bands — a percentage of each payment, by how overdue the invoice is. Add bands with Add band; leave the last band's To blank for "and beyond". New merchants start with three default bands (10% up to 30 days, 15% to 60 days, 20% after that).
   • Cumulative caps — a per-invoice and a per-debtor (account) ceiling on total success fees.
   • Establishment fee — a one-off charged when an invoice is placed into a campaign; turn on Charge on placement to enable it.
   • Monthly fee — a recurring flat charge.
   • Share with partner — which fee types are split with the partner (the split percentage is the one you set on the partner's Economics tab).
4. Click Save fee structure.

As an administrator your values are not clamped to any ceiling — the form will only stop you if the structure itself is invalid (for example, two bands that overlap).

Good to know#

• Ceiling vs split are different things. The ceiling caps what the partner charges their merchant; the split decides how a shared fee is divided between DebtOps and the partner.
• Blank means no limit. An empty ceiling field is not zero — it's "unlimited".
• Everything is audited. Ceiling, split, and merchant-config changes are written to the audit log with who changed them.

What's next#

• Configure a merchant's fees as a partner
• Understanding your fees (merchant view)